Thank you for visiting our website. We take the protection of your personal information very seriously. Below we inform you about all relevant privacy issues in our shop.

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1. Responsible person, personal data

The person responsible for the collection, processing and use of your personal data in accordance with Art. 4, Section 7 Data Protection Ordinance (“GDPR”) is:

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Hanan International GbR.

Managing Directors: Paulina Vogelgsang, Christina Däubler-Vogelgsang

Bahnhofstraße 5
86732 Oettingen in bayern

E-Mail: info@hanan-international.com

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– also referred to below as “we” or “us” –

Personal data means any information relating to an identified or identifiable natural person (‘the data subject’); a natural person is regarded as identifiable, which can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, the expression of the physical , physiological, genetic, psychological, economic, cultural or social identity of this natural person (Article 4 (1) GDPR).

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2. Data collection, processing and usage

2. Data collection, processing and usage

a.) Purpose of data collection and scope

We collect personal information in order to

• accept and process your orders,

• send you our newsletter and

• If necessary, answer questions from you.

We collect the following data from you:

• Name and first name,

• Age (since we only deliver to adults),

• Address

• Ordered goods

• Delivered goods

• Specify which form of payment you are using

• E-mail-address

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Not from us, but from the respective payment provider (for example credit card companies) information about your means of payment is stored. We only receive information about whether or not the payment was made by you.

In addition, to protect our systems, every time we access our website and retrieve a file, we store access data in the form of log files that consist of the following information:

• The website from which you visit our site

• Your used IP address,

• The access date and time,

• The information about the browser you are using and your operating system.

 

b.) data processing

To provide our website, we use the Wix service, developed by Wix HQ, in 6350671, Nemal Tel Aviv St 40, Tel Aviv-Yafo, Israel („Wix“). Wix provides us with its online e-commerce platform through which we can offer you our goods for sale. Your inventory and usage data will be stored on Wix servers. For more information, see the Wix Privacy Policy at https://de.wix.com/about/privacy.

Based on your device data, we will create a device ID that will allow your access device (e.g. PC, tablet, laptop or smartphone) to be recognized on another visit to our website. We also set a cookie for this purpose (see also below under “Cookies”). The cookie contains the device ID, but no personal usage or transaction data from you. This will allow your access device to be recognized without identifying you by name and associating it with your device ID.

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3. Transfer to third parties

We only pass on your personal data to third parties (subcontractors) to the extent required, who are commissioned by us to process an order (payment and delivery, if applicable, redemption) and who are only permitted to use this data for a specific purpose. Your personal data will not be transmitted to any third party. We use your data only for the purpose for which they were given to us.

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a.) Use of payment service providers (payment services)

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– Paypal

When paying via PayPal, we will transfer your payment details to Paypal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), further. The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process. Further data protection information, among other things to the used credit reference agencies, you can take from the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy .You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data if this is necessary for the contractual payment process.

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– Wix Payments

If you choose the payment method Wix Payments, Your payment will be run through the Wix payment system from Wix HQ, 6350671, Nemal Tel Aviv St 40, Tel Aviv-Yafo, Israel („Wix“). Wix Payments makes it possible to pay by common credit card institution and depending on which region you pay from, also further payment methods. These specific payment methods are shown to you on our website.

When making your payment with Wix Payments, your payment information (such as payment amount, information about which means of payment, information about the payee) as well as your confirmation stating the payment information is correct, will be collected, processed and sent to the payment provider you have chosen according to Art. 6 Abs. 1 lit. b DSGVO. The processing only occurs, as far as the information is needed to make the actual payment. Wix will then authenticate your payment through the authentication process of your credit provider.
 

4. Cookies and Clear GIFs and their use

a.) Cookies

Cookies are small files that make it possible to store specific device-related information on users’ access devices (PCs, smartphones, etc.). They serve for the user-friendliness of web pages and thus the users (for example storage of login data). On the other hand, they serve to collect statistical data on the use of the website and to be able to analyze it in order to improve the offer. In principle, you can prevent the use of cookies, since most browsers have an option that limits or completely prevents the setting and saving of cookies. However, we point out that the use and in particular the ease of use of our offer could be limited without cookies.

We also use the web analytics service provided by Wix. Wix uses cookies that generate information about your use of our website. The information generated by the cookie about the use and your IP address are nornally transmitted to a server of Wix and stored there in a log file. For more information, please contact Wix directly or check the Wix Privacy Policy at https://de.wix.com/about/privacy.

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b.) Clear GIFs

Clear GIFs (also known as “web beacons”) are used in conjunction with cookies to give website operators a better understanding of visitors’ interaction with the website. A Clear GIF is basically a transparent graphic that is placed on a web page. Using a Clear GIF allows us to measure the actions of the user who opens the page with the Clear GIF. Anonymously, we measure visitor behavior using Clear GIFs to improve visitor experience and facilitate content management. We use Clear GIFs on this website, in our e-mails or in our advertisements on other websites or in e-mails from third parties. We do not create any usage profiles of you.

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5. Our Newsletter

Through our newsletter we inform you about us and our offers. We need your valid email address if you would like to receive the newsletter. Your email address will only be used to send the newsletter and will not be shared with third parties. The newsletter registration takes place in the so-called double-opt-in procedure. You will initially receive a non-promotional confirmation e-mail, which you must confirm by clicking on the link contained in the e-mail. Only then do we start to send you newsletters from time to time. You can withdraw your consent to the sending of the newsletter at any time. The revocation can be made via a link in the newsletter itself, in your profile area (if you have created a user account) or by notification to the contact options listed under point 1.

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6. Google Analytics

We use Google Analytics, a web analytics service of Google LLC (“Google”), based on our legitimate interests (that is, interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement, providing a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offering and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous user profiles of the processed data can be created.  

We only use Google Analytics with activated IP anonymization. This means that the IP address of the users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information about Google’s data usage, hiring and opt-out options, please read Google’s Privacy Policy (https://policies.google.com/technologies/ads ) and Google’s Ads Ads Settings (https: // adssettings.google.com/authenticated)

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent the future detection by Google Analytics within this website: Analytics-Opt-Out. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.

The personal data of users will be deleted or anonymized after 14 months.

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7. Google Tag Manager

Google Tag Manager is a solution that allows us to manage so-called web site tags through one interface (including integrating Google Analytics and other Google marketing services into our online offering). The tag manager itself (which implements the tags) does not process users’ personal data. With regard to the processing of users’ personal data, reference is made to the following information about the Google services. Usage guidelines:https://www.google.com/intl/de/tagmanager/use-policy.html.

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8. Google-Re/Marketing-Services

On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. DSGVO), we use the marketing and remarketing services (“Google Marketing Services “), LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (” Google “).

Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google Marketing Services allows us to target advertisements better for and on our website so that we only present ads to users that potentially match their interests. If a user e.g. is shown ads for products he’s been interested in on other websites is called remarketing. For these purposes, when Google and our website access Google Marketing Services, Google immediately codes Google and becomes so-called (re) marketing tags (invisible graphics or code, also known as Web Beacons “) incorporated into the website. With their help, the user is provided with an individual cookie on the device. A small file is saved (instead of cookies, comparable technologies can be used). Cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. It notes which websites the user visited, which content he is interested in and what offers he has clicked, as well as technical information about the browser and operating system, referring websites, visit time and other information on the use of the online offer. The IP address of the user is also recorded, whereby in the context of Google Analytics we announce that the IP address is shortened within member states of the European Union or other parties to the agreement on the European Economic Area and only in exceptional cases to one Google server in the United States transferred and shortened there. The IP address will not be merged with data of the user within other offers from Google. The above information may also be linked by Google with such information from other sources. If the user subsequently visits other websites, they may be shown according to his interests, the ads tailored to him.

The data of the user are pseudonym processed in the context of the Google marketing services. That means Google stores and processes e.g. not the name or e-mail address of the users, but processes the relevant data cookie-related information within pseudonymous user profiles. The ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who that cookie owner is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about user through Google Marketing Services is transmitted to Google and stored on Google’s servers in the United States.

The online advertising program “Google AdWords” is among the Google marketing services we use. In the case of Google AdWords, each advertiser receives a different “conversion cookie”. Cookies cannot be tracked through the websites of advertisers. The information gathered through the cookies is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users.

We can incorporate third-party ads based on the Google AdSense marketing service. AdSense uses cookies that enable Google and its affiliate websites to serve ads based on users’ visits to this site or other sites on the Internet.

In addition, we may use the “Google Tag Manager” to integrate and manage the Google Analytics and Marketing Services on our website.  

For more information about Google’s data usage for marketing purposes, see the overview page: https://www.google.com/policies/technologies/ads, Google’s Privacy Policy located at https://www.google.com/policies/privacy available.

If you wish to opt-out of interest-based advertising through Google Marketing Services, you can use the recruitment and opt-out options provided by Google: http://www.google.com/ads/preferences. Click here to opt out the collection via Google Tag Manager.

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9. Social Plugins

a.) Social Plugins

Our website uses social plugins (“plugins”) from the Facebook social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plug-in of Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

When you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be sent from your browser directly to a Facebook server in the US and stored there.

If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, the “like” button or leave a comment, this information is also transmitted directly to a server of Facebook and stored there. The information will also be posted on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook and your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Facebook: http://www.facebook.com/policy.php

If you do not want Facebook to directly associate the data collected via our website with your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins even with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).

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b.) Facebook Remarketing

We use Facebook’s remarketing feature “Custom Audiences” on our websites. Through this feature, we can target our visitors to advertisements by showing personalized, interest-based Facebook ads to visitors to the site when they visit the Facebook social network. To perform the feature, Facebook will carry out our remarketing tag on our website.

Through this tag, a direct link to the Facebook servers is made when visiting the website. This will be sent to the Facebook server, which of our websites you have visited. Facebook maps this information to your personal Facebook user account. For more information on the collection and use of data by Facebook, about your rights in this regard and ways to protect your privacy can be found in the privacy policy of Facebook at https://www.facebook.com/about/privacy/ . If you do not want Facebook to associate the collected information directly with your Facebook user account, you can disable the remarketing feature “Custom Audiences” here. You have to be logged in to Facebook.

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10. Cooperation with external service providers

If, as part of our processing, we disclose, transmit to, or provide access to data to other businesses (processors or third parties), we do so only on the basis of a legal license, e.g. if transmission of the data to third parties, e.g. to transport companies, in accordance with Art. 6 para. 1 lit. b DSGVO is required to fulfill the contract. Further, if, as a customer, you have a legal obligation to do so or based on our legitimate interests, e.g. when using webhosters. If we commission third parties to process data on the basis of a so-called “contract processing contract”, this is done on the basis of Art. 28 DGSVO.

We work with external service providers to process your order. Personal data required for customs clearance or delivery of the goods will be passed on to the transport company DHL Paket (national shipping (Germany) responsible for the delivery of the contract. Here are the corresponding contact details: 

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DHL Paket GmbH
Sträßchensweg 10
53113 Bonn

Telefon: +49 (0) 228 / 18 20
E-Mail: impressum.paket@dhl.com

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11. Your rights

You have the right,

• Upon request, you will receive free information about the personal data that we have stored about you

• to object to the use and / or transmission of your data.

• Correction of incorrect data, blocking and deletion of your personal data, as far as this does not conflict with a statutory retention obligation.

You can exercise these rights at any time by contacting us through our contact details.

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13. Safety Notice 
We strive to save your personal data through our technical and organizational possibilities as secure as possible in order not to be accessed by unauthorized third parties. Through communication via e-mail the security of your personal data cannot be guaranteed by us, thus, we recommend to send confidential information via mail.